Shipping & Returns

Shipping

All orders are shipped using the My Hermes delivery services, which takes between 3 and 5 days from dispatch. Depending on the contents of your order, we will aim to dispatch within 3 days.

Upon dispacth, we will send you a tracking number so that you can follow the status of your order on the My Hermes website. All delivery will require a signature on delivery.

Shipping charges
For orders up to £30, a shipping charge of £2.99 will apply.
For orders up to £99, a shipping charge of £4.99 will apply.
Shipping is free for order over £99.

We will ship to all of the United Kingdom except the Channel Islands. For delivery outside of these areas (including the Republic of Ireland), please contact us to discuss shipping options.

Returns

Non-customised items can be returned within 21 days, and a full refund will be issued. Items must be returned in the same condition as they are received in, with original packagaing and labels.

Customised garments are non-returnable, so please be sure of your size before ordering.